Email changed without my permission!

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Email changed without my permission!

My Skype was just hacked and my email was changed without my permission, how do I recover my account?!

JordanJDi
Novel Tourist
Kudos: 0
Posts: 1
Registered: 10-07-2013
Message 1 of 3 (125 Views)

Re: Email changed without my permission!

i have the same issue. and the live chat agent asked me 4 questions and i had to answer 2 sets and my answers were not matching so they did not reset it for me.

 

 

 

eythimeethi
Novel Tourist
Kudos: 0
Posts: 1
Registered: 10-07-2013
Message 2 of 3 (94 Views)

Re: Email changed without my permission!


JordanJDi wrote:

My Skype was just hacked and my email was changed without my permission, how do I recover my account?!




 

In your case, you need to contact customer support. They may ask you to answer some verification questions to prove that you indeed own that account, before they can assist you in resetting your password - Just open the link pasted below to see the instructions on how to get in touch with customer service -

https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service



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Skype-User
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Registered: 10-08-2011
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