I couldn't remember my password. I tried so many times that it started asking for a captcha too. After resetting the password *and* making sure I typed it in correctly, it is still asking for captchas.
But they don't work! I have typed it in correctly so many times, even checking for letter case, and it repeatedly says I didn't. Once would be a fluke, but this is every single time. It is my conclusion that the captcha is broken. I even tried disregarding letter case and typing it all in lower-case.
The audio recitation is useless, as it sounds like a line of gibberish.
So is there any other way to get around the broken captcha?
The same thing happened to me, I started emailing them to someone who is great at them and they didn't work. I think their security thing is completely broken, even I get the third or fourth one right usually. I can't use my account at all now and I can't find any contact details to tell them about it.
23-01-2014 02:32 - last edited on 23-01-2014 18:16 by NormanM
atleast you have the captcha. in trying to sign up for a new account, its completely missing. at first i thought it was a browswer incompatibility glitch (now that i see this is a microsoft product) so i bothered to load that (offensive text removed) and that's even worse.
it must be wide-site broken. how (offensive text removed) does a microsoft have a broken captcha????