Can you help me to get back my old skype account

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Can you help me to get back my old skype account

[ Edited ]

Hello 

Before few years my friends somehow fount my skype password and changed or did something with it - I don't know

and when I try to change it , all the times shows me this text and I can't change my password :sad: 

Enter a new password Please check your details and change your password

Your email *edited for privacy*
Please contact Customer Service for further assistance
Your Skype Names

You’ve got more than one Skype Name. Please choose which one you want to change the password for.

Skype Name  Select Skype Name 

 

Change password and sign me in or Cancel

 

Now I remembered that I had that old skype account and I tried to get it back , but it shows the same text and I can't get back my account :sad:

maybe somehow you can help me

 

my old skype account nick is Atkal2 

Atkal2
Casual Adventurer
Kudos: 10
Posts: 5
Registered: 29-04-2012
Message 1 of 14 (5,964 Views)

Re: Can you help me to get back my old skype account

[ Edited ]

my email adress is *edited for privacy*

you could please send me a new password to my email !

Atkal2
Casual Adventurer
Kudos: 10
Posts: 5
Registered: 29-04-2012
Message 2 of 14 (5,937 Views)

Re: Can you help me to get back my old skype account

then can you please help me or not ? :sad:
Atkal2
Casual Adventurer
Kudos: 10
Posts: 5
Registered: 29-04-2012
Message 3 of 14 (5,923 Views)

Re: Can you help me to get back my old skype account

 Hello, Atkal2, and welcome to the Community!

 

Thank you for your patience in awaiting a reply to your posts; we are all volunteers.

 

First things, first: please never, ever include in your posts on any public community or forum such as this any personally identifiable information such as an e-mail address or telephone number.

 

As we are a Skype user-to-Skype user Community, we as members are not authorized to address account-related matters.  Here is a link for you to reach out to Skype Customer Service: contact customer service

 

Best regards,

elainem77

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Elaine
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Message 4 of 14 (5,901 Views)

Re: Can you help me to get back my old skype account

[ Edited ]

Im using password token and trying to change password , but the password is not changing :sad: :mansad:

 

and sorry for writing my email adress I didnt know that I cant write it :/

Atkal2
Casual Adventurer
Kudos: 10
Posts: 5
Registered: 29-04-2012
Message 5 of 14 (5,897 Views)

Re: Can you help me to get back my old skype account

Hi, Atkal2,

 

Regarding including your e-mail address; no worries!  Now you know.  :(y):

 

Regarding not being able to re-set your password, here is more information from the Windows message board here in the Community for you to review and consider:

http://community.skype.com/t5/Windows/Can-t-change-password/m-p/1320#M206

 

Please post back with what computer/operating system or device you are using, as the instructions of how to resolve such issues is sometimes dependent upon which platform the Skype Client software is running.

 

Thanks,

elainem77 

 

__________________________________________________________________________________________________
If a reply answered your question, please click on the "Accept as Solution" button so others following in your footsteps can find what works! If anyone helped you, you can show your appreciation and thanks by clicking on the "Kudos" button!

Good reads: Devise good passwords, stop password attacks
and basic rules for online safety.
One more! David Pogue's How To Get Hacked in 5 Exciting Steps.
Please review and consider ... Benefits of frequent upgrading
Please, send Private Messages only upon request.
Elaine
Moderator
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Kudos: 1293
Posts: 7614
Registered: 08-08-2011
Message 6 of 14 (5,891 Views)

Re: Can you help me to get back my old skype account

[ Edited ]

I read that topic and tried to change it , but it shows the same text and doesn't change my password ;(

 

Im using windows 7 on acer laptop.

Atkal2
Casual Adventurer
Kudos: 10
Posts: 5
Registered: 29-04-2012
Message 7 of 14 (5,886 Views)

Re: Can you help me to get back my old skype account

Please help me I wrote in the old password when I wanted to make a phonecall to Finland, because my computer was fixed and they changed many different programs so I guess they changed smething in skype too. So I took a new password which is astrid7174 and now I lost everything, my account, my adresses and can`t get back to my old skype. I try to call my brother and there is no credit! Please help me to get back all my old information

like my credit card number, when I want to put in money in my account. It was automat.

 Thank you for your help skype has sent me 2 different security numbers but it just comes back to astrid7174.

astridpressler
Casual Tourist
Kudos: 0
Posts: 1
Registered: 23-05-2012
Message 8 of 14 (5,800 Views)

Re: Can you help me to get back my old skype account

 Dear Astrid ... Welcome to the Community!

 

Your enquiry must be resolved by Skype Customer Service as only they have the authority to manage user accounts.  Here is a link to contact them: contact customer service

Skype Premium subscribers are eligible for live chat support; a "Day Pass" may also be purchased.  Skype Premium

 

Best regards,

elainem77

 

__________________________________________________________________________________________________
If a reply answered your question, please click on the "Accept as Solution" button so others following in your footsteps can find what works! If anyone helped you, you can show your appreciation and thanks by clicking on the "Kudos" button!

Good reads: Devise good passwords, stop password attacks
and basic rules for online safety.
One more! David Pogue's How To Get Hacked in 5 Exciting Steps.
Please review and consider ... Benefits of frequent upgrading
Please, send Private Messages only upon request.
Elaine
Moderator
Moderator icon
Kudos: 1293
Posts: 7614
Registered: 08-08-2011
Message 9 of 14 (5,796 Views)

Re: Can you help me to get back my old skype account

Please help me to go for my old skype page, my friends thanks
Posted from Android 4.2
elisabeta.campa
Casual Tourist
Kudos: 0
Posts: 1
Registered: 24-12-2013
Message 10 of 14 (1,715 Views)
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