If anybody can help me on why I cannot log into my account anymore with my current password? I used skype last yesterday. Logged on today and it tells me my password is incorrect when I didn't even change my password.
Alternatively, tried to reset my password and it won't allow me to do this. Gives an error!
Can anyone tell me what I should do to access my account again?
Thanks a million!
if your account has a billing or purchase history in the last 6 months, you can request for a new password without the need of your registered email address. just click the link below;
if none, you may need to contact customer service regarding your concern. just open the link below
Just curious, did you ever fix your problem? :s I seem to be having the same problem. However, I am currently confused. for a while, I was under the impression that my account name was "sukinorules" but I look through past emails and it says "sukinorules2803." My problems started when skype would send me the error message of my password or username not being the right one. I tried countless combinations, all of which did not work. I tried resetting my password, and that failed as well. Each time I reset my password, I would type in the RIGHT password, and username, but it would come up with the error message. I have managed to log in, however, it seems like a new account, as all my contacts, history, and info are gone.
EXACTLY the same thing happened to me today (23 Mar 2013).
EXACTLY the same steps.....Tried to re-set my password -FOUR- times !
If Skype wants my money, then Skype needs to have a Customer Service phone number available (and -POSTED-)
But the bigger problem is, when you ask skype for a temporary password, it s emails dont leave its server for 3 hours, by which time its probably the middle of the night, and by the time you get the email into your mail box - what a surprise - its expired!
This may help some of you - http://community.skype.com/t5/Security-Privacy-Tru
Skype has 2 ways to sign in - either with your skype name (something like first.last123) or with your Microsoft account (e.g. email@example.com).
If you are getting an error and you think you have the valid credentials I would try to use the different sign in option.
a month ago
I can't sign in. It tells me I didn't input the correct home phone number, but it is correct! I put in my cell and my home number.