Can't Login or Renew Password Skype is not recogni...

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Can't Login or Renew Password Skype is not recognizing my email address

When I try to sign in with my account I recieve an incorrect username/password response. This occurred both on my mac and when trying to sign in directly on the site.

 

When trying to reset password, the site claims to not recognize the email as being associated with any account. I have tried to attach a screen capture from my son's skype clearly showing my  skype name and account however turns out this forum does not allow images to be attached

 

I have never purchased any skype credits on this account so payment information is not an option for verification.

 

What do i do? this is extremely annoying and completely out of the blue. Please help

 

 

itwasgood
Casual Tourist
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Posts: 1
Registered: 15-08-2011
Message 1 of 6 (5,596 Views)

Re: Can't Login or Renew Password Skype is not recognizing my email address

 
marilyn5366
Novel Tourist
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Registered: 17-09-2011
Message 2 of 6 (5,405 Views)

Re: Can't Login or Renew Password Skype is not recognizing my email address

if your account has a billing or purchase history in the last 6 months, you can request for a new password without the need of your registered email address.  just click the link below;
https://login.skype.com/account/password-automation.

 

if none, you may need to contact customer service for further assistance;

 

https://support.skype.com/support_request





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Primemover
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Registered: 27-06-2011
Message 3 of 6 (5,402 Views)

Re: Can't Login or Renew Password Skype is not recognizing my email address

I just signed up, downloaded, got password.   Now, i attempt to sign in, and I get nothing but ads on different features--no place spot to place a call, enter contacts, do anything--except to click on a topic, and get more information.  No way into my actual account, even when I try to log in on the initial welcoming email, from Skype.

 

This keeps on, I am out forever.  I had an account 10 years ago, and it worked well.  I will bet it is the "improvements" that sink this--so laden with extras that nothing works, unless you are a computer scientist.    

microqabill
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Kudos: 0
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Registered: 17-09-2011
Message 4 of 6 (5,384 Views)

Re: Can't Login or Renew Password Skype is not recognizing my email address

 


microqabill wrote:

I just signed up, downloaded, got password.   Now, i attempt to sign in, and I get nothing but ads on different features--no place spot to place a call, enter contacts, do anything--except to click on a topic, and get more information.  No way into my actual account, even when I try to log in on the initial welcoming email, from Skype.

 

This keeps on, I am out forever.  I had an account 10 years ago, and it worked well.  I will bet it is the "improvements" that sink this--so laden with extras that nothing works, unless you are a computer scientist.    


 

Hi!  It appears your concern is completely different from that of the thead starter.  Unfortunately, thread hijacking is not allowed in this site as such practice may bring confusion in the community forum. 

 

please visit the link below on instructions on how to create a new thread.  most likely your concern can be easily seen and get accurate responses when placed in the correct section. thanks!

 

 

Help Us Help You (How to Start a New Thread)

 




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ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com | 


Primemover
Power User
Kudos: 1672
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Registered: 27-06-2011
Message 5 of 6 (5,372 Views)

Re: Can't Login or Renew Password Skype is not recognizing my email address

I am new to SKYPE and once I download the apple version.  I tried to open the program on my mac and it asks for a skype name, which I never had.  I took the name from the microsoft account and it says that my skype name and pasword are not recognized however I can log into my account on the internet, but I cant get onto skype. I now have two accounts on microsoft.  But it remains impossible to even see the program on my computer.

cantopenprogram
Casual Adventurer
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Registered: 20-01-2014
Message 6 of 6 (807 Views)
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