Dear Skype customer service officer,
Back a month ago I subscribed to the skype global service and disabled the auto-payment option. But to my shock skype automatically charged the monthly subcription fee to the card which I used to pay even with the auto-payment disabled. Please do something about this so the payment doesnt go through as I do not want to use this subcription service any longer. If the payment goes through, I want my refund.
Dear KeithTZH, welcome to the Community!
I am a fellow community member and volunteer.
I suggest these steps:
- Please sign on to your website account and ensure the auto-re-charge feature is indeed turned off.
- Please ensure the subscription for which you were charged has been cancelled.
- Here is a link to use to request a refund, after you are sure 1 and 2 are in place.
If a reply answered your question, please click on the "Accept as Solution" button so others following in your footsteps can find what works! If anyone helped you, you can show your appreciation and thanks by clicking on the "Kudos" button!
Good reads: Devise good passwords, stop password attacks
and basic rules for online safety.
One more! David Pogue's How To Get Hacked in 5 Exciting Steps.
Please review and consider ... Benefits of frequent upgrading
Please, send Private Messages only upon request.