Re: subscription too early

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Reply

subscription recurring payment is taken 3 days in advance

[ Edited ]

I took out a subscription 21st jan which should renew 21 st april I signed up again but money taken from my credit card 12th april which is 9 days early will i get those 9 days added on ????     maureen t

mat21
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 13-04-2012
Message 1 of 2 (73 Views)

Re: subscription too early

Order made on the 12th is a manual order, Skype didn't take this it was made through your account page manually :happy:

You don't need to make manual orders for a subscription, since subscriptions are recurring by default.

Note: Recurring payment is made 3 days in advance to avoid delays, but your subscription will still run from the 21st till 21st next month.

Find out more about subscriptions: https://support.skype.com/faq/FA10414

Andre

If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
Andre
Staff Moderator
Staff Moderator icon
Kudos: 670
Posts: 7818
Registered: 29-06-2011
Message 2 of 2 (67 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling