29-03-2012 07:21 - last edited on 29-03-2012 15:16 by cathy2981
I have ordered unlimited subscription monthly package for India as follow
order was completed successfully and is now active condition
Please see a summary of your subscription below
• First payment was taken on: Mar 20, 2012
• Next payment will be taken on: Apr 17, 2012
• Order reference: xxxxxxxxx
• Total amount: €13,89
Last few days back, When I call to India mobile or landline,my call gets fail always saying call failed. After I checked my skype account I got message that "Unfortunately, you cannot purchase products or redeem vouchers at this time. Please contact us regarding your account status."
Pls help me, How to contact customer care to solve this problem or give any other advise to solve this issue. waiting for your reply at *edited for privacy*
This really is the only way to Contact Skype.
The other option is to cancel your subscription. Here's a link on how to do that.
Also make sure auto-recharge is turned off. Here's a link on how to do that.