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Novel Tourist
simlol12
Posts: 1
Registered: ‎12-05-2012

problem with subscription

hi , i bought 10$ credit and also subscribed to 60min landline calls for turkey , but when i call landlines it consumes my balance not my subrscription time....why ?!

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Andre
Posts: 7,791
Kudos: 586
Registered: ‎29-06-2011

Re: problem with subscription

Could you please open a ticket as shown here:
https://support.skype.com/faq/FA1170

Make sure you provide the number you called and then customer service can check if number should be covered by subscription.

Andre

If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
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