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Novel Tourist
oscar57
Posts: 1
Registered: ‎27-12-2011

one of the skype account has a problem

one of the skype account has a problem when the telemarketer agent makes over 75 calls on line, he gets an error message saying that he needs a subscirption. The account name is transfer2231.

 

We want to know why is this happening and what can be done.

 

Please e-mail me at mgelfand@safetyandproductivity.com for the solutions. Thanks

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Andre
Posts: 7,791
Kudos: 545
Registered: ‎29-06-2011

Re: one of the skype account has a problem

Hi Oscar,

Please keep in mind that fair usage policy applies to some of the subscriptions: https://support.skype.com/en/faq/FA10364/What-is-the-fair-usage-policy-for-unlimited-subscriptions

According to fair usage policy you cannot call over 50 destinations per day: http://www.skype.com/intl/en-us/legal/terms/fair_usage/

Andre

If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
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