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Novel Tourist
touch4watch
Posts: 1
Registered: ‎05-12-2011

just made a subscription to make phone calls to united kingdom,but i still can't make call

Hello

just made a subscription to make phone calls to united kingdom,but i still can't make call.

the package i subscribe is 60min to call landline uk numbers,i already paid 2.76 for 3month.

the phone number i need to make is 0845 301 4455

can you help

best regards

Shady

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Andre
Posts: 7,791
Kudos: 586
Registered: ‎29-06-2011

Re: just made a subscription to make phone calls to united kingdom,but i still can't make call

Hi Shady,

Currently shared cost numbers are not covered in subscriptions.
More info about subscriptions: https://support.skype.com/en-us/faq/FA10414/How-do-subscriptions-work#3

Shared cost numbers: https://support.skype.com/en/faq/FA322/What-is-a-UK-shared-cost-number

Andre

If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
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