end date of the subscription

[uvramana]

When I click on the subscription, link it shows me only the number of minutes left, but it doesn't show the end date of the subscription period i.e. the date by which these minutes expire. Is there some way to check this?

[Andre Staff Moderator]

Hi,

There should be next payment date shown under subscription settings here: https://secure.skype.com/account/call-phones/packages
Subscriptions are recurring by default, unless you cancel recurring payments from the same page.

Note: Recurring payment date is 3 days before expiration in order to avoid any possible payment delays.

If for example there next payment date on the 15th then it means that subscription will expire on the 18th.

I hope this helped. If you need more details then customer service can provide you with the exact date: https://support.skype.com/faq/FA1170

Andre

[uvramana]

I actually subsribed for the whole year, so the next payment due is showing to be after one year. But the minutes expire every month so, I can not see the end date of the minutes that I am seeing.

[Andre Staff Moderator · Accepted solution]

If your subscription will expire let's say 2013 June 15th then your minutes will be reset every month on the 15th

If you check your subscription settings and next recurring payment date is 22nd then it means minutes will be reset every month on the 25th, because of the 3 day buffer.

Recurring payment is always 3 days before minutes expire, otherwise if there is a delay in payment your subscription gets cancelled.

[uvramana]

This is a good work around to figure out the end date, but it would have been great if the end date is there beside the remining minutes. Thanks for the reply anyway.