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Novel Tourist
nasibul996
Posts: 1
Registered: ‎14-05-2012

auto subscription & credit

hey guys. my subscription just auto recharged and i got 16 AU$ by dafault. i dont want the subscription and the credit now. can you please tell me how to get the money back. please help me guys.  my purchase details are:

1. • Skype Name: n.a.sunny
    • Product name: Auto-recharge on low balance
    • Total amount: AUD16.00
    • Transaction date: May 14, 2012
    • Order number: 613948808
    • Order status: Delivered

 

2. • Skype Name: n.a.sunny
    • Product name: Package
    • Total amount: AUD58.49
    • Transaction date: May 14, 2012
    • Order number: 613800150
    • Order status: Delivered

 

Please use plain text.
Joanna_M
Posts: 2,034
Topics: 0
Kudos: 163
Solutions: 101
Registered: ‎01-02-2012

Re: auto subscription & credit

Hi,
If you want to receive a refund, the contact directly Customer Service.
Go to: https://support.skype.com/en/faq/FA297

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