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Novel Adventurer
krishan438
Posts: 2
Registered: ‎06-06-2012

Unwanted Auto recharge

My auto recharge account has been debited twice on 17th August. I want to cancel auto recharge and would like a refund of $25 immediately.

Thank you

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Andre
Posts: 7,796
Kudos: 561
Registered: ‎29-06-2011

Re: Unwanted Auto recharge

Please file a request through customer service as refunds can't be done through public forum without proper verification.

Customer service: https://support.skype.com/faq/FA1170

If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
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Novel Adventurer
krishan438
Posts: 2
Registered: ‎06-06-2012

Re: Unwanted Auto recharge

Thanks for the information. I tried to send an e-mail which was returned. Please let me know how to contact skype by e-mail and register a complaint.

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Andre
Posts: 7,796
Kudos: 561
Registered: ‎29-06-2011

Re: Unwanted Auto recharge

To which address did you send the email?

If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
Please use plain text.
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