Unsuccessful calls to land lines and mobiles with my unlimited Europe subscription

[khatraja]

I can no longer make any phone calls (to land lines or mobiles) with my unlimited Europe subscription or even make other calls to other countries in the world. I can hear the phone ringing, but cannot hear and I am not heard! What is the problem? I have cancelled my subscription because of this problem!  

[eliehabib]

I have the same problem, i think Skype blocks the account if you talk too much.. it is not really unlimited.. I can't find a way to unblock, they're crooks!

[Andre Staff Moderator]

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khatraja wrote:

I can no longer make any phone calls (to land lines or mobiles) with my unlimited Europe subscription or even make other calls to other countries in the world. I can hear the phone ringing, but cannot hear and I am not heard! What is the problem? I have cancelled my subscription because of this problem!  

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Your account logs show that there are connection issues and this is why calls are dropped. Please make sure you have the latest Skype and if possible try to make a call with different connection. For example if you are using public WiFi or 3G connection then try to use cable connection.

If problem still persists then please contact customer service: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service

Andre

[khatraja]

I have downloaded the new version 5.5.59.124 and still I have dropped calls?!