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Subscripti ons are recurring by default
[ Edited ]
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05-06-2012
15:09
- last edited on
29-06-2012
06:38
by
Andre
Hello:
Skype has made 3 unauthorized charges to my card as of now. These must be reversed imediately or i will be deleting my service and having the rest of my family do this as well. It is very unprofeessional to make unauthorized charges and these forces a low balence account into over draft. Please fix this!!
Sean
Re: Unauthoriz ed charges
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29-06-2012 06:25
It has happened to me for four months and I have been deeply troubled by this too. I tried to call or email or even live chat with any human being in Skype but so far have had no luck yet. Please help me out.
I do hope Skype can leave a type of communication mean for their customer to communicate with them.
Re: Unauthoriz ed charges
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29-06-2012 06:42
Subscriptions are recurring by default until you unsubscribe.
You have an active Unlimited World subscription, which you can manage here: https://secure.skype.com/account/call-phones/packa
Could you maybe explain in more detail what exactly seems to be the problem?
You had trouble contacting customer service, but did you try steps here:
https://support.skype.com/faq/FA1170
If you did then did you get any error messages when trying to send email support or entering chat support?
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
