Subscriptions are recurring by default [ Edited ]

[elkboy00]

Hello:

Skype has made 3 unauthorized charges to my card as of now.  These must be reversed imediately or i will be deleting my service and having the rest of my family do this as well.  It is very unprofeessional to make unauthorized charges and these forces a low balence account into over draft.  Please fix this!!

Sean

[238]

It has happened to me for four months and I have been deeply troubled by this too. I tried to call or email or even live chat with any human being in Skype but so far have had no luck yet. Please help me out. 

I do hope Skype can leave a type of communication mean for their customer to communicate with them. 

[Andre Staff Moderator]

Hello,

Subscriptions are recurring by default until you unsubscribe.
You have an active Unlimited World subscription, which you can manage here: https://secure.skype.com/account/call-phones/packages

Could you maybe explain in more detail what exactly seems to be the problem?

You had trouble contacting customer service, but did you try steps here:
https://support.skype.com/faq/FA1170

If you did then did you get any error messages when trying to send email support or entering chat support?