The Skype Community

in
Reply
Novel Tourist
elka1010
Posts: 1
Registered: ‎17-05-2012

Subscriptions are recurring by default

[ Edited ]

 I did not order any, one moth call to Poland which shows below. Please return my money to my account immediately . Because you have my bank details doesn't mean you can take whenever you fill like it. That is wrong ! I did not authorize no one, to take any money from my account ! That is not my purchase : 

Here are your purchase details:

Skype Name: elkatoronto
Product name: Package
Total amount: AUD7.99
Transaction date: May 15, 2012
Order number: 614153583
Order status: Delivered

Please use plain text.
Andre
Posts: 7,791
Kudos: 545
Registered: ‎29-06-2011

Re: Subscriptions are recurring by default

[ Edited ]

Hello,

Subscriptions are recurring by default until you cancel it. If you don't cancel it then it will be automatically extended as explained during payment flow and in terms of service.

You can manage your subscription settings and check next payments here:
https://secure.skype.com/account/call-phones/packages

Since the payment has gone through you will need to contact customer service to get it cancelled at this point: https://support.skype.com/faq/FA1170

In the future, please keep in mind that subscriptions are recurring.


If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
Please use plain text.
Facebook Twitter

© 2013 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling