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Subscripti on not renewed and cancelled by Skype
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11-03-2012 18:50
Hi, I have had a supscription for Unlimited Worldwide for a few years and I received a message today that my subscription was not renewed and also that it was cancelled (it expires in 2 days). When I tried to get a new subscription to avoid disruption in my service the payment was denied when tryin to pay with a different card. I cannot tell why this is happening, the card info is correct and was verfied on Sype's site. Please advise. Thank you.
Re: Subscripti on not renewed and cancelled by Skype
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11-03-2012 19:55
There seems to be a problem withdrawing money from your card. If you have confirmed that there are no restrictions on your bank side then please file a support request as guided here: https://support.skype.com/faq/FA1170
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
