Subscription no available in my region

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Showing results for 
Search instead for 
Do you mean 
Reply

Subscription no available in my region

Hi,

 

I live in Melbourne Australia. I for years have had an Unlimited USA and Canada subscription. Last month it expired. On the home page of my account on skype.com I see a notice of expiration and a button to reactivate. When I click the button I get a big red message that "The subscription is not available in your region."

 

What has changed? I used to have this subscription and the system seems to know I've had the subscription since it offers to let me reactivate it, but now it's not available to me.

 

Please help.

 

Thank you

Jim

jvsydney
Novel Tourist
Kudos: 0
Posts: 1
Registered: 10-04-2012
Message 1 of 3 (234 Views)
NormanM
Staff Moderator
Staff Moderator icon
Kudos: 1526
Posts: 8574
Registered: 24-06-2011
Message 2 of 3 (188 Views)

Re: Subscription no available in my region


jvsydney wrote:

What has changed?


In Australia you now have the choice of either Unlimited USA OR Unlimited Canada.

SKYPE STAFF MODERATOR & BETA TESTER
TIME ZONE - US EASTERN [UTC MINUS 5 HOURS]. LOCATION - PHILADELPHIA, PENNSYLVANIA, USA.

I recommend that you always run the latest software version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
NormanM
Staff Moderator
Staff Moderator icon
Kudos: 1526
Posts: 8574
Registered: 24-06-2011
Message 3 of 3 (187 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling