The Skype Community

in
Reply
Casual Tourist
johnboyflash
Posts: 1
Registered: ‎04-05-2012

Skype Premium mobile call charges

I can't find anywhere in the details where skype says that if you subscribe to premium UK then mobile calls in the UK are also free and unlimited.

 

Has anyone experience of this or can answer?

 

Thanks.

Please use plain text.
Andre
Posts: 7,791
Kudos: 586
Registered: ‎29-06-2011

Re: Skype Premium mobile call charges

Unfortunately Skype Premium doesn't include mobile numbers in UK.

 

Please go to Skype Premium website here:

http://www.skype.com/intl/en-gb/prices/premium/

There's a link Select a country

When you click on it then it should open list of countries which you can choose and what it includes.

 

 

 

If you wish to call UK mobiles then you need a subscription from:

http://www.skype.com/intl/en/prices/pay-monthly/#GB

From Landlines and Mobiles tab

 

I hope this helps

 

Andre


If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
Please use plain text.
Casual Tourist
jc71
Posts: 1
Registered: ‎16-08-2012

Re: Skype Premium mobile call charges

Hi,

 

I thought when I subscribed to skype premium and nominated a country, in this case UK/Ireland, I was entitled to unlimited calls to landlines and mobiles. I paid the subscription but I m being charged for mobile calls. Can anyone help with information please?

Please use plain text.
Andre
Posts: 7,791
Kudos: 586
Registered: ‎29-06-2011

Re: Skype Premium mobile call charges

In case you didn't check subscription coverage and would like to change to a different subscription then customer service can help with the switch.
Contact them as shown here: https://support.skype.com/faq/FA1170

If you purchase a new subscription then make sure you check the coverage information :wink:

If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
Please use plain text.
Facebook Twitter

© 2013 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling