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Casual Tourist
trini2debone7
Posts: 1
Registered: ‎11-12-2011

Renew Subscriptions

I have been a skype user for over a year, with and online number and unlimited calls subscription. I tried to renew my subscription but I'm getting a message that I "cannot purchase in my region". This is the same place I purchased my subscription and online number last year. I was able to renew my online number but not my subscription. What's the problem?

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Andre
Posts: 7,791
Kudos: 586
Registered: ‎29-06-2011

Re: Renew Subscriptions

This needs to be investigated, please contact customer service: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service

Andre

If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
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