Re: Skype Premium - not able to make landline call...

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Showing results for 
Search instead for 
Do you mean 
Reply

Re: Skype Premium - not able to make landline calls though

I cannot find a call number either...hoping an 'expert' replies here.

cdsperl
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 08-03-2012
Message 1 of 3 (248 Views)

Re: Skype Premium - not able to make landline calls though

Hello to both.

 

It depends upon which "Premium Plan" option you have. Only the 3 and 12-month options include free calling.

If you have either of those options and you are not able to make free calls to the USA/Canada please file here:  https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service

SKYPE STAFF MODERATOR & BETA TESTER
TIME ZONE - US EASTERN [UTC MINUS 5 HOURS]. LOCATION - PHILADELPHIA, PENNSYLVANIA, USA.

I recommend that you always run the latest software version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
NormanM
Staff Moderator
Staff Moderator icon
Kudos: 1525
Posts: 8568
Registered: 24-06-2011
Message 2 of 3 (240 Views)

Re: Skype Premium - not able to make landline calls though

Thanks NormanM. Your suggestion helped me.
This is what hapnd with my premium subscription 12 months purchase.
There was an option box for selecting Unlimited calls to USA and Canada. I remember I had chosen it before I enter into the payment page, but later some how, I accidentally unchecked the option box. When I rechecked my payment receipt, I realized that there was not Call to USA and Canada Item in the receipt. So I contacted to skype team by Online chat and they refunded my money back. I purchased skype premium again by choosing Calls to USA and Canada carefully. Now I can make calls. Thanks again.
messengerpro
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 08-03-2012
Message 3 of 3 (210 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling