Re: Skype Premium Account; still getting pop-up ad...

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Re: Skype Premium Account; still getting pop-up ads.

I also have Skype Premium and although I don't see ads  on my PC or Mac, I do on my iPhone, and there is no way to turn them off.  This is double-dipping by Microsoft:  we pay a subscription AND we have to look at pop-up ads.  Does anyone have a solution?

Claudius
Community Manager

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Just to double check: You are using the same account to sign in on Mac and iPhone, right?

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ginawadley
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Message 1 of 7 (782 Views)

Skype Premium Account; still getting pop-up ads.

 

 

Hello,

I've escalated this issue for further examination. Thank you for reporting it.

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NormanM
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Message 2 of 7 (774 Views)

Re: Skype Premium Account; still getting pop-up ads.

Two months on and a new payment, and I am still having this issue.  I won't be paying again if this doesn't get fixed.

zepheera
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Message 3 of 7 (759 Views)

Re: Skype Premium Account; still getting pop-up ads.

Just to double check: You are using the same account to sign in on Mac and iPhone, right?


Keep your Skype up to date
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Claudius
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Message 4 of 7 (742 Views)

Re: Skype Premium Account; still getting pop-up ads.

I am not getting the ads on my iPhone anymore.  I logged off on my iPhone.  I changed my Skype password on my Mac.  Then logged back in with the new Skype password.  I think I had been logged in on my iPhone with my Microsoft account, and maybe that's why I was getting the ads.  It's strange that the Microsoft account might not have recognized my Premium Skype account.

ginawadley
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Message 5 of 7 (692 Views)

Re: Skype Premium Account; still getting pop-up ads.

Yep, I have Premium also and am getting ads on my Skype. This is rather annoying.

JamieP
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Message 6 of 7 (246 Views)

Re: Skype Premium Account; still getting pop-up ads.

Same problem here.  I'm running latest version of Win8.1 with Skype Desktop (find the App terribly annoying, sorry) latest version.  Upgraded to Premium a while ago, but still getting ads.  I've logged off and on with both Windows and Skype accounts, but the ads keep coming.  Anybody found a solution?

Schura
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