Re: Skype Premium Account; still getting pop-up ad...

Welcome To get started please read our short introduction.
Showing results for 
Search instead for 
Do you mean 
Reply
Accepted Solution

Re: Skype Premium Account; still getting pop-up ads.

I also have Skype Premium and although I don't see ads  on my PC or Mac, I do on my iPhone, and there is no way to turn them off.  This is double-dipping by Microsoft:  we pay a subscription AND we have to look at pop-up ads.  Does anyone have a solution?

Claudius
Community Manager

images.message_type_solution.altAccepted Solution

0 Kudos

Just to double check: You are using the same account to sign in on Mac and iPhone, right?

Share:
View solution in original post
ginawadley
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 15-09-2012
Message 1 of 7 (844 Views)

Skype Premium Account; still getting pop-up ads.

 

 

Hello,

I've escalated this issue for further examination. Thank you for reporting it.


TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.

I recommend that you always run the latest Skype version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

NormanM
Staff Moderator
Staff Moderator icon
Kudos: 1950
Posts: 9944
Registered: 24-06-2011
Message 2 of 7 (836 Views)

Re: Skype Premium Account; still getting pop-up ads.

Two months on and a new payment, and I am still having this issue.  I won't be paying again if this doesn't get fixed.

zepheera
Novel Adventurer
Kudos: 1
Posts: 3
Registered: 28-12-2012
Message 3 of 7 (821 Views)

Re: Skype Premium Account; still getting pop-up ads.

Just to double check: You are using the same account to sign in on Mac and iPhone, right?


Check out the Android Q&A Live Event board
Did my reply answer your question? Accept it as a solution to help others, Thanks.
Claudius
Community Manager
Community Manager icon
Kudos: 16096
Posts: 9762
Registered: 22-06-2011
Message 4 of 7 (804 Views)

Re: Skype Premium Account; still getting pop-up ads.

I am not getting the ads on my iPhone anymore.  I logged off on my iPhone.  I changed my Skype password on my Mac.  Then logged back in with the new Skype password.  I think I had been logged in on my iPhone with my Microsoft account, and maybe that's why I was getting the ads.  It's strange that the Microsoft account might not have recognized my Premium Skype account.

ginawadley
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 15-09-2012
Message 5 of 7 (754 Views)

Re: Skype Premium Account; still getting pop-up ads.

Yep, I have Premium also and am getting ads on my Skype. This is rather annoying.

JamieP
Novel Tourist
Kudos: 0
Posts: 1
Registered: 08-03-2014
Message 6 of 7 (308 Views)

Re: Skype Premium Account; still getting pop-up ads.

Same problem here.  I'm running latest version of Win8.1 with Skype Desktop (find the App terribly annoying, sorry) latest version.  Upgraded to Premium a while ago, but still getting ads.  I've logged off and on with both Windows and Skype accounts, but the ads keep coming.  Anybody found a solution?

Schura
Casual Adventurer
Kudos: 0
Posts: 6
Registered: 20-03-2014
Message 7 of 7 (133 Views)
Reply

© 2015 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling