RESOLVED - Unlimited World doesn't cover mobiles in every country [ Edited ]

[erla_kalli]

Still no answer from Skype´s support network!

Still not able to make a call although my subscription is active and paid for!

Still Skype is encouragingme to buy more credit if I want to make a call!

Dear Support Nework!  Could you please swich my account from Skype Credit to a Subscription so that I am able to use the service I have paid for!

[Andre Staff Moderator]

Hi there,

Your subscription Unlimited World is active, but it doesn't cover Australia mobile numbers, only landlines.
You can check this from: http://www.skype.com/intl/en-us/prices/pay-monthly#UnlimitedWorld
Also from your account under subscription settings: https://secure.skype.com/account/call-phones/packages

If you wish to call Australia mobiles then you need a different subscription from:
http://www.skype.com/intl/en/prices/pay-monthly/#AU

Let me know if you have any further questions about your subscription.

Andre

[erla_kalli]

Thank you Andre!

Cheers

Erla