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Casual Tourist
mswang517
Posts: 1
Registered: ‎28-03-2012
Accepted Solution

Payment Settings

Recently, I was auto-charged on my visa, but I want to change credit cards.  So I went to "Settings and Extras," then "payment settings" and clicked "view details."  To my surprise, there was no tab "Stored payment details."  I'm assuming that tab should show up, if I was auto-charged?  Is there a glitch on my end?  Or on your's?  

 

Skype apparently has my visa credit card on file, but I can't change it myself.  Shouldn't I have the opportunity to update/change my credit card as I wish?

 

Thanks for looking into this.

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NormanM
Posts: 5,546
Kudos: 616
Solutions: 624
Registered: ‎24-06-2011

Re: Payment Settings


mswang517 wrote:

So I went to "Settings and Extras," then "payment settings" and clicked "view details."  To my surprise, there was no tab "Stored payment details."  


https://support.skype.com/en-us/faq/FA10486/How-do-I-update-my-credit-card-details

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Novel Adventurer
brisaemelie2
Posts: 2
Registered: ‎27-06-2012

Re: Payment Settings

I need help please...last three payments SKYPE is charging me 59.99 for three months to unlimited land line to Colombia South America...please help me how can I get in touch with customer svcs..thank you so much.

Desperate custumer

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Casual Tourist
natalgoncalo
Posts: 1
Registered: ‎12-07-2012

Re: Payment Settings

I did a signing with the number 625117538 REQUEST and the product name is CREDIT FUNDING PACKAGE, SKYPE CREDIT BALANCE OF BRL ​​20.00, describes the amount paid unlimited calling belongs to year, and I'm using less than a month and I've no credit. I ask how does that work?

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Tourist
dededemel1
Posts: 1
Registered: ‎18-08-2012

Re: Payment Settings

i ve tried to buy a 3 months subscription for unlimited calls canada&US twice today using

my Paypal account.Paypal is sending me back to you since the problem seems to be that

your not accepting the payment.

please reply, i 'm eager to communicating with Skype services

 

dede.

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Novel Adventurer
wardxxxx
Posts: 2
Registered: ‎18-09-2012

Re: Payment Settings

Please, can you check for me if my payement om the 28 september value 28,75 € with number 408 7678 39739  is oke? thank you

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Casual Tourist
joebou441
Posts: 1
Registered: ‎27-10-2012

Re: Payment Settings

Done screwed up process
Posted from Samsung SGH-T959
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