Hi, I recently extended my online number for another year. However, it looks to me that the extension didn't work.
Although I was charged for $30, my skype number doesn't show up on the phones anymore when calling out.
Please let me know what's going wrong here.
Thanks a lot.
my account does not say anything about the registration of the online number.
Does it take abt 1 day for the online number to take effect? my money is already debited from the card.
Your Online Number is active, but if you are not able to receive calls when you are online then customer service will need to investigate this.
Please follow steps here: https://support.skype.com/faq/FA1170
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