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dilum_jagoda
Posts: 1
Registered: ‎10-12-2011
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Need to renew the subscription

I am having a 1 month subscription and it is expiring on 14th Dec. 2011. But I used all my minutes and I need to renew that subscription to use the minutes from now onwards. But when I try to renew it, it says that I can use that new minutes after the first subscription expires. But I need to use my minutes now. When I try to create a new subscription to the same country it says that I already have a subscription to the same country so I can't create a new one. Can anyone please help me on this because I like  to buy a subscription but I need to use it today onwards.

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NormanM
Posts: 5,538
Kudos: 613
Solutions: 624
Registered: ‎24-06-2011

Re: Need to renew the subscription


dilum_jagoda wrote:

1. But I used all my minutes and I need to renew that subscription to use the minutes from now onwards.

2. But when I try to renew it, it says that I can use that new minutes after the first subscription expires.

3. But I need to use my minutes now. 


1. You can't do that.

2. That is correct.

3. You can't do that. It's a MONTHLY Plan.

SKYPE MODERATOR & BETA TESTER
TIME ZONE - US EASTERN - PHILADELPHIA PA USA - UTC/GMT MINUS 5 HOURS

I recommend that you always run the latest software version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I don't respond to unsolicited Private Messages. Thank you.
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NormanM
Posts: 5,538
Kudos: 613
Solutions: 624
Registered: ‎24-06-2011

Re: Need to renew the subscription

TOPIC CLOSED

SKYPE MODERATOR & BETA TESTER
TIME ZONE - US EASTERN - PHILADELPHIA PA USA - UTC/GMT MINUS 5 HOURS

I recommend that you always run the latest software version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I don't respond to unsolicited Private Messages. Thank you.
Please use plain text.
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