I have a Subscription worldwide, but can't make calls to Australia

[rcdems]

I need to make a fair number of calls to Australia, so a week ago I upgraded to the worldwide unlimited.  But so far only 1 call (out of the 5 or so I've tried) have gone through.  The rest it tells me I need to buy skype credit.  These are calls to businesses, not cell phones.  I also canceled my US mobile & landline subscription, and it ran out 2 days ago, but I can still call an American cell phone.  I'm very fristrated that I've more then quadrupled the price I pay for the service, but still can't call customer service in Australia.  Any help would be appreciated.

[Andre Staff Moderator]

Hello,

Unlimited World covers Australia landline numbers, but it doesn't cover shared cost numbers that lot of businesses use

Australia - Shared Cost - 1300 prefix
Australia - Special Service - 13 prefix

Numbers starting with these prefixes are not covered by subscription and you need to have Skype Credit for this.
Price list for such numbers can be found here:
http://www.skype.com/intl/en-us/prices/payg-rates/?currency=AUD#cc=AU

Andre

[rcdems]

If I bought an Australia package, would that cover those numbers?  The only place I need to call is Australia, and at the moment it's mostly businesses.  I feel kind of silly paying 14 dollars a month for a service that has so far only gotten me one call.