I have the problem that I set up my account which was supposed to be my business account (which you normally set up with Skype Manager™) as a personal account...is there any way/chance that I can change that?
Many thanks in advance.
It is not yet possible to convert personal account to business account. We are constantly working on adding new features though. Kindly stay tuned for updates.
I would suggest that you create a new account under your Skype Manager account. However, any features or products in your personal account cannot be transferred to other accounts.
For further information about Skype Manager, you can refer to this link: https://support.skype.com/category/SKYPE_MANAGER/
Hope this helps.
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
So is Skype working on that issue? Or is it already possible to make a private account to a business account or to transfer it? What will happen with the credit on the private account?
Hi, Rainerbrandl, and welcome to the Community,
Please see this:
Credit is not transferable from one account to another; you would request a refund from the account where it would no longer be needed.
Update! In my instruction on how to contact Skype Customer Service , the blue "Send" button has been replaced with a green Next button; to file a request via e-mail, click "Send."
Online Safety Tip: Do not accept contact invitations from anyone whom you do not know.
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