i have been a paying skype subscription customer since 2006 - 2008 with a world subscription at every three months.
there are a few things i'd like to tackle.
i cannot remember my skype password, i cannot reset it, it alwasy directs me to use microsoft account but i cannot use that to sign in to skype. =S i have used up all my tokens and have to wait 24 hours but i need to access my account NOW.
I am wondering if my account has been hacked...?
some months back when I restart my computer (mac osx 7.5) it started asking me upon start up if i want to allow skype to allow incoming data or something like that. I have NEVER had that happen before. so sometimes i allow and sometimes i deny. i thought maybe it is something new maybe with an update i don't know...
is this normal?
so since i cannot remember my password i went to keychain access and i select show password and put in my admin password and it will not show it but under the account field in keychain access it says .token.0.
a couple few years back somehow there was a malicious charge made to my bank account adn i had to get a new bank account it was a nightmare and i happend to notice this right a couple days before flying overseas to be gone for several months. anyway, i was going through my records and saw taht at 10 dollar charge was made 23 may 2013. i dont recall purchasing skype credit and since my 26.95 charge was done just a couple days after this why would i need more credit? i dont know it is STRANGE. this was something similar to what happend a while back.
it says that with the world subscription i am supposed to be given a small amount of credit but over the years i have never seen this why not? and where can i get it?
it was so frustrating to try to get help, i wanted so much to do chat support but i cannot sign in because I cannot remember my password. =S fortuantly i still have my skype set to sign in automatically so i can still chat and call via there but i need to access my account to find payment history.
i am looking forward so very much to hear from anyone as soon as possible. I have sent this request to personal people here on this webpage and have heard NOTHING... which on the help page for skype is says it is a helpful community. I am starting to wonder about that. Please help anyone.
thank you very kindly for your valuable time.
try to recover your password by contacting email@example.com
thank you very kindly for this. i tried this and i just got an email bounced back to me saying that the one you provided doesnt work anymore and it gave me a link to sign in with either my hotmail or skype account. both which i have tried and it is just a circular madness. why cannot anyone just help me? it is soooo frustrating that they have made getting help very difficult. =S
any other suggestions i'd be happy.
have a good day and thanks again.
I have attached a file below to show that i am just getting noWHERE with this apparent help to sign in. in the second to last picture you will notice it says reset microsoft password. BUT I DONT NEED TO. the very last photo showes that there is a distinct individual option to reset just the skype password and i cannot do that using the code that they have emailed me. i just want to reset my skype account.
PLEASE SOMEONE HELP.
i have been asking help since thrusday.
Please send me a private message with the Skype name you want to recover. Looks like you are trying to recover Skpe password to a pure Microsoft account which is not necessary.