I submitted a support ticket 3 days ago, and have heard NOTHING. I have a paid unlimited subscription, and have not been able to make outbound calls to land lines or mobile lines within the US. Does anyone have any suggestions? Who can help? I love Skype, but this is NUTS!
It shouldn't take 3 days to get an answer. If you can send me a private message in this forum with your email address you used in the support ticket then I can check why it hasn't been answered.
Regarding your question, currently your account doesn't have a calling subscription therefore you can't make outgoing calls.
Your last successful order was for Online Number, you can check product name from: https://secure.skype.com/account/purchase/history/
Online Number enables you to receive calls, not make them: https://support.skype.com/en/faq/FA331/What-is-an-
If you wish to make outgoing calls then you can purchase a calling subscription from: http://www.skype.com/go/subscriptions
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