HELP! No support at ALL!

[psaromatis]

I submitted a support ticket 3 days ago, and have heard NOTHING.  I have a paid unlimited subscription, and have not been able to make outbound calls to land lines or mobile lines within the US.  Does anyone have any suggestions?  Who can help?  I love Skype, but this is NUTS! 

[Andre Staff Moderator]

Hi,

It shouldn't take 3 days to get an answer. If you can send me a private message in this forum with your email address you used in the support ticket then I can check why it hasn't been answered.

Regarding your question, currently your account doesn't have a calling subscription therefore you can't make outgoing calls.

Your last successful order was for Online Number, you can check product name from: https://secure.skype.com/account/purchase/history/orders

Online Number enables you to receive calls, not make them: https://support.skype.com/en/faq/FA331/What-is-an-Online-Number

If you wish to make outgoing calls then you can purchase a calling subscription from: http://www.skype.com/go/subscriptions

Andre