The Skype Community

in
Happy 2nd Birthday Skype community – Join the fun
Submit a Video
Reply
Novel Adventurer
halwil01
Posts: 2
Registered: ‎04-05-2012

Double billed

[ Edited ]

Hi I purchased a Skype Freetalk that came with 1 year of Canada/US calling (that I already subscribe to).  I read not to worry if I already subscribe as the 1 year would be added to my current subscription once the current term expired.  This did not happen, I now have two concurrent subscriptions and I was just charged for my existing subscription?  Can I please have my Credit credited for the charge and please extend my 1st subscription as it should have been done on the anniversary date,

Thank you,

Bill

Please use plain text.
Novel Adventurer
halwil01
Posts: 2
Registered: ‎04-05-2012

Re: Double billed

From Skype Site:
If you purchase a FREETALK Connect Me box with a subscription, and you already have an identical existing subscription, the new subscription will come into effect when your existing subscription comes to an end. Find out more about having multiple Skype subscriptions
Please use plain text.
Facebook Twitter

© 2013 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling