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Double billed
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04-05-2012 19:38 - edited 04-05-2012 19:40
Hi I purchased a Skype Freetalk that came with 1 year of Canada/US calling (that I already subscribe to). I read not to worry if I already subscribe as the 1 year would be added to my current subscription once the current term expired. This did not happen, I now have two concurrent subscriptions and I was just charged for my existing subscription? Can I please have my Credit credited for the charge and please extend my 1st subscription as it should have been done on the anniversary date,
Thank you,
Bill
Re: Double billed
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06-05-2012 21:16
If you purchase a FREETALK Connect Me box with a subscription, and you already have an identical existing subscription, the new subscription will come into effect when your existing subscription comes to an end. Find out more about having multiple Skype subscriptions
