Disable auto-recharge

[pairofdymes]

Hello, I would like to disable auto-recharge before I have a problem.  The tutorial states how to; however, the information given is not what appears on the screen. i.e. # 3. Click "status," disable and "save."  I do not see these buttons on the page.  Am I missisng something? 

Thanks,  Pairofdymes

[champagnelema]

any luck as this has also happened to me? 

[NormanM Moderator · Accepted solution]

Please file with Customer Support.

[katubaldy]

Yeah when you go to account page, head to the lower half of the page and look for settings and extras and click on "view details" at the end of Payment settings paragraph.......that is supposed to take you to the status disable etc...instead you get directed to some dead-end 302 Found webpage that says the document has moved here . When you click here you get a page that says....couldn't find the page.........yeah what a load of BS that is....Next try contact anyone from skype over a phone....good luck...looking to close this account.

[skypal8-8008]

Hello, the Auto-Recharge was added to my one time 5EUR credit payed against my will and without my consent. I explicitly didn't want to put my bank account at risk by having this Auto-recharg option which allows unlimited calls to hackers who might hack my Skype account and I want to  disable auto-recharge before I have any such problem. 

Pls I need the e-mail contact to Skype people in charge as I do not want to spend money

calling them from Europe by phone and please where Ikype membership as I ado not want to risk any further with such organization. Please give me some real contact address.

Thank you for your help in advance. Best regards, Dom

[carole500k]

I had the same problem this morning. I think I will call them today

[nickjsnoble]

Auto recharge is still being enabled automatically and without permission in my case. This is both dishonest and bad practice. If enough people on here complain we MAY get this abhorrent practice stopped once and for all.

[nickjsnoble]

This has also happened to me - REPEATEDLY. Is there any further action that can be taken. Perhaps legal action!?

[dolphinfanks]

Steps to file report??

[pjacobs]

Auto-recharge was automatically added to my account. I do not want it and have spent over 30 minutes trying to figure out how to disable it...how do you do that? HOw rotten that this happened when I did not ask for it!!!!