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Novel Adventurer
V_fallen_angel
Posts: 3
Registered: ‎13-04-2012

Didn't receive full subscription

So i bought this subscription

 

Unlimited World incl. UK and China

Unlimited2 calls to landlines in 40 countries
worldwide including UK and China.

Unlimited calls2 to landlines and mobiles in

 

Hence the MOBILES.... It only allows me to call to landlines... whilst in the subscription it says

Landlines and mobiles....

 

can someone help ?

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Joanna_M
Posts: 2,048
Topics: 0
Kudos: 196
Solutions: 103
Registered: ‎01-02-2012

Re: Didn't receive full subscription

Hi,

Your subscription includes calls to mobile numbers, but only in certain countries, for example:United States or Canada.

To view the details of your subscription sign in to your account:
http://www.skype.com/go/myaccount


If I helped you, please help me and give Kudos ↘. If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!

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Novel Adventurer
V_fallen_angel
Posts: 3
Registered: ‎13-04-2012

Re: Didn't receive full subscription

Well...

One of the countries i was allowed to call mobile phones were australia

Australian mobile numbres still don't work

AND when i check through my account it said

i'm allowed to call Landline numbers only... 

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NormanM
Posts: 5,715
Kudos: 658
Solutions: 640
Registered: ‎24-06-2011

Re: Didn't receive full subscription

[ Edited ]

V_fallen_angel wrote:

Well...

One of the countries i was allowed to call mobile phones were australia


Not so. Details here:

Unlimited calls3 to landlines and mobiles in

  • Canada
  • China
  • Guam
  • Hong Kong S.A.R., China
  • Puerto Rico
  • Singapore
  • Thailand
  • United States

Unlimited calls3 to landlines only

  • Argentina
  • Australia
  • Austria
  • Belgium
  • Chile
  • Croatia
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Israel
  • Italy
  • Japan
  • Korea, South
  • Luxembourg
  • Malaysia
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • Russia (Moscow and St.Petersburg only)
  • Slovakia
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • United Kingdom
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Novel Adventurer
V_fallen_angel
Posts: 3
Registered: ‎13-04-2012

Re: Didn't receive full subscription

Oh ok i must of missread it  sorry

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