Didn't get credited 400 minutes after renewing my ...

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Didn't get credited 400 minutes after renewing my subscription earlier than the next renewal date

Hello, on January 14th, 2012, I subscribed for this plan:

 

Calling to Landlines and Mobiles in Syria:

  • 400 Minutes
  • 20.7¢/minute

  • $82.99/month

 

I used up the 400 minutes really fast because I haven't spoken to my wife in a while. Now, on my Skype account page it said that this subscription "Renews on Feb 14, 2012". I can't wait until Feb 14 to speak to my wife again so I bought the subscription again. However, the 400 minutes didn't get credited to my account. I made a call and it used up my Skype credit. This is my account page AFTER buying the 400 minute subscription: 

http://i.imgur.com/e4fm1.jpg

 

 

Here's the confirmation that I payed for the 400 minute package:

http://i.imgur.com/1F26O.jpg

 

 

One more thing: Why was I charged twice on January 14th for the 400 minute subscription? here's proof:

http://i.imgur.com/PCEJo.jpg

 

 

Thanks for your help.

 

 

uncleyayo
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 14-01-2012
Message 1 of 3 (155 Views)

Re: Didn't get credited 400 minutes after renewing my subscription earlier than the next renewal dat

Hello? Do I have to call my credit card??

 

 

uncleyayo
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 14-01-2012
Message 2 of 3 (141 Views)

I send earlier u my date was 30.11.2011

I send earlier u my date was 30.11.2011

maduri30
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 30-11-2011
Message 3 of 3 (133 Views)
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