Re: Credits missing! Balance shows $0

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Credits missing! Balance shows $0

[ Edited ]

Hello,

I should have over $13 in canadian funds credit in my account....but it shows zero

I purchased the credit in early Feb 2012 but had to install the skype apllication on my new Windows 7 PC  and now I have no credit showing up, please advise as what is going on?

please email me at *edited for privacy*

Thank you

SKYPE ID: Kourosh.Madjzoob

kouroshMH
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Posts: 3
Registered: 08-03-2012
Message 1 of 6 (392 Views)

Re: Credits missing! Balance shows $0

My user name = kmadjzoob.madjzoob

kouroshMH
Novel Adventurer
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Posts: 3
Registered: 08-03-2012
Message 2 of 6 (391 Views)

Re: Credits missing! Balance shows $0

Hello,

3 weeks ago I asked about my missing $14 credit....have received no answere, please advise as what happend to my money?

please email me

kouroshMH
Novel Adventurer
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Posts: 3
Registered: 08-03-2012
Message 3 of 6 (367 Views)

Re: Credits missing! Balance shows $0

My account had £20+ pounds in and the balance is now Zero - where has it gone

 

Peter Edward Tucker

petertucker1
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Registered: 22-07-2012
Message 4 of 6 (328 Views)

Re: Credits missing! Balance shows $0

my Community name is d.d

I purchased skype credit and $10 was withdrawn from my bank account on January 21, 2014 it has been 9 days and purchase hystory says I have not purchased credit yet. where is my skype credit and why has it not been credited to my account?? I want either my credit or my money refunded. what is going on??

d.d
Tourist
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Posts: 1
Registered: 30-01-2014
Message 5 of 6 (171 Views)

Re: Credits missing! Balance shows $0

Hi "d.d"

Your Skype Credit is not missing. You have two Skype usernames and trying to call from incorrect one.

If you have forgotten your Skype ID please have a look at this FAQ: https://support.skype.com/en/faq/FA10858

Good luck :happy:

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Joanna_M
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