Credit vs Subscription

[CTroyano]

What is the difference between Skype Credit & a Skype subscription?  I forgot that I was set to auto-renew, so today I was charged again for another year of Skype Credit.  I contacted Skype for a refund of this next year of credit since I am no longer using it much & I still have a balance of credit for the last year.  I received a credit to my account.  Customer Service said my subscription had been cancelled, but I still have 2 days left to use my Skype Credit.  I asked if I lose the Credit balance & Customer Service said "NO", I could still use the Credit, my Subscription had just been cancelled.  

Can someone clarify the difference between Skype Credit & the Subscription?  Can I still use my Skype Credit after this Subscription period ends in two days?

Thanks so much!

[Foyan]

Hi,

== https://support.skype.com/en/faq/FA11096/ ==

Hth

[CTroyano]

Sorry, I still need a little clarification.  

So can I still use my Skype credit when my subscription runs out in a day or so?

Christine

[Laptopnomad · Accepted solution]

Yes your credit will stay with you until you use it up or you do not make any calls for I think 90 days. They will send you an email to tell you if your credit is ready to expire.

[wd9ewk · Accepted solution]

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CTroyano wrote:

Sorry, I still need a little clarification.  

So can I still use my Skype credit when my subscription runs out in a day or so?

Christine

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Yes, you can still use Skype Credit.  It is valid for up to 180 days after the last call you made using Skype Credit.  To reset that 180-day timer, simply make a call that uses Skype Credit.  There is also a way to reactivate Skype Credit that expired due to non-use, through Skype Support, but the easiest way to keep it going is to just make a call that uses the credit. 

[CTroyano]

Thank you so much! Quick & simple answer. Perfect! )

[CTroyano]

Thank you so much. Straight & to the point. Wonderful. )

[sandeepgeeyes]

I have a Skype credit balance of 6 USD. in addition to this I have subscribed for 120 minutes of India call. when I make a call to India amount its debited from the credit and not from the subscription. how will Ikeep my subscription as default debit method. Pls help