Change skype name/transfer money

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Reply

Change skype name/transfer money

Hi, I would like to change my skype name, is that possible?
If it´s not can you transfer money from one skype account to another?

 

Thanks for your help.

Freddee
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 16-09-2012
Message 1 of 4 (466 Views)

Re: Change skype name/transfer money

Hi, Freddee, and welcome to the Community,

 

Skype does not permit an account name to be changed once it is created.

Neither does Skype permit the transfer of subscriptions or credit from one account to the other.  Both of these protocols are in place as anti-fraud and security measures.

 

What to do?  You may request a refund from Skype Customer Service of the credit from the account where you do not need it.  Then, purchase a new amount of credit for the account where you will use it.

 

Here is the link to use to contact Skype Customer Service: https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service

 

Best regards,

Elaine

__________________________________________________________________________________________________
If a reply answered your question, please click on the "Accept as Solution" button so others following in your footsteps can find what works! If anyone helped you, you can show your appreciation and thanks by clicking on the "Kudos" button!

Good reads: Devise good passwords, stop password attacks
and basic rules for online safety.
One more! David Pogue's How To Get Hacked in 5 Exciting Steps.
Please review and consider ... Benefits of frequent upgrading
Please, send Private Messages only upon request.
Elaine
Moderator
Moderator icon
Kudos: 1285
Posts: 7580
Registered: 08-08-2011
Message 2 of 4 (458 Views)

Re: Change skype name/transfer money

Okay, but i dont get how i turn it in credits?

Freddee
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 16-09-2012
Message 3 of 4 (417 Views)

Re: Change skype name/transfer money

Hi, Freddee,

 

Welcome back!

 

I do not know of any way to turn an unused subscription into credits.  If you mean instead to request reimbursement of the funds on account (pre-purchased Skype credit), all you need to do is request a refund starting with the link, above, which will take you to the instructions to reach Skype Customer Service.

 

Kind regards,

Elaine

__________________________________________________________________________________________________
If a reply answered your question, please click on the "Accept as Solution" button so others following in your footsteps can find what works! If anyone helped you, you can show your appreciation and thanks by clicking on the "Kudos" button!

Good reads: Devise good passwords, stop password attacks
and basic rules for online safety.
One more! David Pogue's How To Get Hacked in 5 Exciting Steps.
Please review and consider ... Benefits of frequent upgrading
Please, send Private Messages only upon request.
Elaine
Moderator
Moderator icon
Kudos: 1285
Posts: 7580
Registered: 08-08-2011
Message 4 of 4 (394 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling