Action Required - Your subscription will be cancelled next month due to expiring credit/debit card

[franki]

On 4/9/2012 I paid for 3 mionths subscription for Unilimtes US & Canada and Online Number using a virtual credit card number.  Now I am getting an email stating:

"

Action Required - Your subscription will be cancelled next month due to expiring credit/debit card
The credit/debit card ECMC-SKYPE XXXX-1541 you currently use for your subscription payments will expire at the end of the month.

This will cause your subscription to terminate at the end of the current billing period, which is on Jun 1, 2012. To ensure uninterrupted access to your Skype products, please update your payment details by visiting your account.

1.) Will  my service be terminited prematurely on 6/1? If so, send me a refund.

2.) I will not update my virtual account until I need to extend my subscription sometime in June.

[NormanM Moderator · Accepted solution]

---

franki wrote:

1.) Will  my service be terminited prematurely on 6/1? If so, send me a refund.

  2.) I will not update my virtual account until I need to extend my subscription sometime in June.

---

Hello,

1. No it won't. Your Plan will remain in force until the next renewal date (7/09/12) in your case.

2. That's fine.

[Skype197862]

Need to cancel my subscription. I haven't even used it since i've had it and actually forgot about it really. Was hoping to have a full refund from the beginning. You can look at my account and see no activity on it at all because i haven't used it.

[ju6ja9]

The order no. 612706663 for on-line no. subscription is a mistake because I do not need it.

May I request to cancel this order?

Best Regards,

Jason H. Yang

[giyana4]

I need to reissue my card using my balance , I need to make a call right this minute to /Venezuela and am unable to od it, please help.

[subsrn]

 cancell my subscription now please you have been charging me for 3 months and my pc will not let me use voice i have asked several times to get off your site and you persist to  to trouble me this must cease at once or i will take legal action againt skype please stop taking my money from my credit card i am not a charity yours subsrn

[jenbob145]

How the hell do I update my credit card which is expiring? Simple question!!! Solution crap not even close. In plain English Step 1, then 2 then 3  then 4. etc. Please do not give me Frequently asked questions, they never ever do what they say.   Bob Hyde.

[ju6ja9]

Please cancel my subscription as soon as possible or immediately. Thank you!

[jocaber]

Hi,

got the same letter. Bought a Premium for a year a week ago. 

the same question- 

will it really end on July 1? it is paid for a year!

and i also don't want to update my payment details as i won't be buying anything untill June 2013.

thanks

[chayo70]

I received email advising that My credit card VISAXXXX-3849 will expire end of this month.This is not true. This credit card has ben extended to 06/2015. In March,2012 I charged $30.05 for my Unlimited US