19-09-2012 17:18 - last edited on 19-09-2012 17:53 by NormanM
I had 120 mins to switzerland landlines and mobiles subscription. after I used up the 120 mins I bought another 120 mins of the same subscription but the 2nd subscription is not working. I checked my payment history and it was charged to my card. When i bought the 2nd subscription, I also paid for an extra $5 skype credit. I recieved the $5 sckype credit but not my subscription. Am I allowed to have 2 of the same subscription in one month? If not then why was I still charged for the 2nd one? PLease help. Thanks
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19-09-2012 17:42 - edited 19-09-2012 17:54
Am I allowed to have 2 of the same subscription in one month?
No you aren't. Your have a monthly Plan so the new minutes you have purchased will be added to your account one month after your initial purchase.
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