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kb
Novel Adventurer
kb
Posts: 2
Registered: ‎10-07-2011
Accepted Solution

skype credit not loaded

Hi

 

i have deposited funds into skype NZ account.

10 days later no credit showing in my account.

 

what to do and who do i call.

 

regards

Kb

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Andre
Posts: 7,791
Kudos: 586
Registered: ‎29-06-2011

Re: skype credit not loaded

This FAQ should be helpful or at least help you to file a support ticket:
https://support.skype.com/en/faq/FA10661/I-m-having-a-problem-with-my-bank-transfer-What-should-I-do

Andre

If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
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Novel Adventurer
altaieb55
Posts: 2
Registered: ‎15-08-2011

Re: skype credit not loaded

Hello
I buy credit but it is not lode
Posted from Apple iPad
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Novel Adventurer
altaieb55
Posts: 2
Registered: ‎15-08-2011

Re: skype credit not loaded

I buy 400 minutes but it is not loaded until now
Posted from Apple iPad
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Andre
Posts: 7,791
Kudos: 586
Registered: ‎29-06-2011

Re: skype credit not loaded

Hi,

If you purchase the same subscription again then it will not keep your more minutes in a month, it will only extend your subscription.

If 400minutes is not enough then you can purchase 60 or 120 minutes subscription as well: http://www.skype.com/intl/en-us/prices/pay-monthly/#AE

Alternative is to use Skype Credit until your 400minutes are reset next month.

Andre

If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
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Novel Tourist
eliza-tikh
Posts: 1
Registered: ‎13-12-2011

Re: skype credit not loaded

I have purchased credits to do call to phone, the amount was charged on my credit card, the record says I paid; yet when I try to call it shows 0 and does not connect. What do i do???

 

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Novel Tourist
alexasuels
Posts: 1
Registered: ‎27-01-2012

Skype credit not loaded

I have purchased credits to do call to phone, the amount was charged on my credit card, the record says Unfortunately, your payment failed, but don’t worry, we didn’t deduct any money from your card. but isn´t true What do i do???

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Novel Tourist
maloudominick
Posts: 1
Registered: ‎08-02-2012

Re: skype credit not loaded

Im in the same boat. Card is charged and shows credit on my account but when I try to call it comes up with 0 credit!! Why is this?
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Novel Tourist
alexandrajanedi
Posts: 1
Registered: ‎02-03-2012

Re: skype credit not loaded

Please help me, I signed up for the free month that skype were offering, but no credit is showing up on my balance, it says "0.00 one subscription".  When I try to make calls to a phone number it does not connect, immediately the window comes up saying you need to buy credit - what do I do?  I am in South Africa and can I call South African cell phones via skype?  Thank you Alexandra

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Novel Adventurer
hjmoverbeek
Posts: 2
Registered: ‎18-07-2012

Re: skype credit not loaded

Several times my credits have not been uploaded. And I dont get feedback. Nothing. Pothetic...........

For such a big organisation it might be part of the liquidity budget. For me it is just annoyment.

Thus

Skype guys

Why are you doing this. Cant you do anything else to boost your liquidity ? ? ?

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