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Novel Adventurer
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Posts: 2
Registered: ‎17-03-2012

invalid security certificate when trying to make a payment

Hi, Has anyone experienced getting an invalid security certificate error recently when trying to make a payment on skype. I'm trying to renew my subscription and keep getting this error. Any ideas on how to fix this.

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Novel Adventurer
akealisa
Posts: 3
Registered: ‎17-03-2012

Re: invalid security certificate when trying to make a payment

Yes, I have had the same problem, and there isn't a phone number to call to take care of it.   How do we call customer support?

 

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Novel Adventurer
mui_hfz
Posts: 4
Registered: ‎17-03-2012

Re: invalid security certificate when trying to make a payment

im facing the same error:invalid certificate while trying to change my payment settings and im not going to enter sensitive credit card numbers on unsecure page, there is no one to contact about this issue either on skype support page, I never faced this problem in past...may be their certificates expired and someone forgot to renew them??? anyone from skype listening??

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Novel Tourist
emi54
Posts: 1
Registered: ‎17-03-2012

Re: invalid security certificate when trying to make a payment

Same here! need to add credit but facing the same issues.
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Novel Adventurer
akealisa
Posts: 3
Registered: ‎17-03-2012

Re: invalid security certificate when trying to make a payment

I was just on chat with customer support, and sent two screen shots about the problem. They said they are now aware of the problem. I wouldn't enter my credit card info either.
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Novel Adventurer
mui_hfz
Posts: 4
Registered: ‎17-03-2012

Re: invalid security certificate when trying to make a payment

thanks, i emailed them too,

their contact info is on this page:

http://about.skype.com/where-is-skype/

 

Skype Communications SARL

23-29 Rives de Clausen

L-2165 Luxembourg

Company No: R.C.S. Luxembourg B100.468

VAT: LU 20981643

Business License granted by the Luxembourg Ministère des Classes Moyennes, du Tourisme et du Logement: 00136239/2 contactus@skype.net

 

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Novel Adventurer
access
Posts: 2
Registered: ‎17-03-2012

Re: invalid security certificate when trying to make a payment

Thanks for the information. Did they give you any idea when the page will become secure?

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Novel Adventurer
akealisa
Posts: 3
Registered: ‎17-03-2012

Re: invalid security certificate when trying to make a payment

Quote in an email sent to me.... "Please note that we are aware of the problem and are working hard on fixing it as soon as possible. For regular updates on solutions, we recommend you to visit http://heartbeat.skype.com/ "
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Casual Tourist
cobablue
Posts: 1
Registered: ‎17-03-2012

Re: invalid security certificate when trying to make a payment

Stilll seeing the security error when trying to make a payment.

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