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09-03-2012 15:37 - edited 09-03-2012 15:38
Hi Has anybody got a valid address of the official complaints department of Skype? I wish to make a complaint and hold Skype responsible for the appalling lack of customer service and lack of refunds from their so call partner Chatandvision.
I'm sorry to hear of this problem. In the first instance please file a complaint here: https://support.skype.com/en/faq/FA1170/How-can-I-
I will also raise the matter internally.
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I am sorry to read about your experience with our company. I am contacting you via this way to help you resolve any open issues. Please reply me with your order ID (the format is SOXXXXXX) or order email, and I will personally look into this immediately.
Looking forward to your reply,
Hi, I am also experiencing problems when trying to contact Chatandvision and am at a loss of what to do. I bought two phones from them (I was not satisfied with the first phone so I bought another one straight away). When I want to send back the first phone and get a refund there is noone answering my emails and there seems to be something wrong with their webpage. How do I get in touch with them?
I was about to ask the same question. They have sent my camera despite me having cancelled the order due to very poor customer service and will not refund the money until they have the camera back. I wish to make a written complaint but cannot find an address. DO NOT USE THIS COMPANY