can't access my call history

so_namy · ‎14-08-2012

Hi,

I have been trying for a few days to access my call history, and I keep receiving the message "oops something went wrong - sorry for the inconvenience."

please help. thanks!

s

Elaine · ‎08-08-2011

Hi, so_namy, and welcome to the Community!

Skype is aware of this issue, and is working on restoring:

http://heartbeat.skype.com/

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Status announcements

Call History on account page not working

By Claudius on August 14, 2012.

Accessing the Call History page through your account either on the web or from within the Skype client currently shows "Oops, something went wrong...". We are sorry for the inconvenience caused by this interruption and are working on a fix.

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Kind regards,

Elaine

________________________________________________________________________________________________________
If a suggested idea resolves your question, please click on the "Accept as Solution" button so everyone else will see what works!
-> Please send Private Messages only upon request.
-> Good reads: Devise good passwords and stop password attacks
and http://krebsonsecurity.com/2011/05/krebss-3-basic-rules-for-online-safety/
and this one, too: http://www.rd.com/slideshows/internet-security-how-not-to-get-hacked/

so_namy · ‎14-08-2012

thank you!

Elaine · ‎08-08-2011

You are most welcome!

________________________________________________________________________________________________________
If a suggested idea resolves your question, please click on the "Accept as Solution" button so everyone else will see what works!
-> Please send Private Messages only upon request.
-> Good reads: Devise good passwords and stop password attacks
and http://krebsonsecurity.com/2011/05/krebss-3-basic-rules-for-online-safety/
and this one, too: http://www.rd.com/slideshows/internet-security-how-not-to-get-hacked/

amatt · ‎14-08-2012

How can I access call history? It is still not possible. Please help.

Elaine · ‎08-08-2011

Hi, amatt, and welcome to the Community!

My post, above, quoting the Skype HeartBeat web page still stands as of 16:31 on Tuesday, 14 August 2012.

Kind regards,

Elaine

________________________________________________________________________________________________________
If a suggested idea resolves your question, please click on the "Accept as Solution" button so everyone else will see what works!
-> Please send Private Messages only upon request.
-> Good reads: Devise good passwords and stop password attacks
and http://krebsonsecurity.com/2011/05/krebss-3-basic-rules-for-online-safety/
and this one, too: http://www.rd.com/slideshows/internet-security-how-not-to-get-hacked/

alla-antonyuk · ‎14-08-2012

Please, help me? I really need accses my call history and can't!!! what shall I do?

Elaine · ‎08-08-2011

Please be patient.

I know this sounds trite.

We are all waiting until the module is restored to service.

21:41

Tuesday, 14 August 2012

________________________________________________________________________________________________________
If a suggested idea resolves your question, please click on the "Accept as Solution" button so everyone else will see what works!
-> Please send Private Messages only upon request.
-> Good reads: Devise good passwords and stop password attacks
and http://krebsonsecurity.com/2011/05/krebss-3-basic-rules-for-online-safety/
and this one, too: http://www.rd.com/slideshows/internet-security-how-not-to-get-hacked/

Elaine · ‎08-08-2011

Moved:

indusrx · ‎13-08-2012

one has to be very care full about your account settings.

if you add any credit card!!!!

if you add some credit, as skype credit it will purchage by it self old packages what you were using before.

some old packages in your account those automatically renew unless you are very carefull.

even if have money in your package it will say account is expired. eg: one month package , but ist week it self it will say time is lapsed.YOU CANT ACCESS YOUR CALL HISTORY AND YOU DONT HAVE ANY CUSTOMER SUPPRT.

THIS IS VERY DANGEROUS TO THE PUBLIC BECAUSE ITS POPULAR!!!!!!!!!!!!!

can't access my call history

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Re: most stupid net wrk and cheater net work!!!!!!!!!!!!!!