I deactivated my subscription (60 min/ 1 month) as I used up all the minutes. And I bought a new subscription to the same country again. I got order delivery confirmation but my minutes are still "0". I would like to know why it happens. thank.
Solved! Go to Solution.
If you purchase the exact same subscription then minutes will still be activated after your first subscription period has expired. Your minutes will be activated on the 2nd of March. This is because you can have only 60 minutes per month, not per payment.
If you can't wait till next month then you can purchase for example 120 minutes subscription and it will be activated right away.
Don't worry your 60 minutes will be waiting for you in March, you have not lost this payment
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