URGENT- help! [ Edited ]

[yogeshpai]

Hello,

I have made last three payment for skpe. On June 18th and 19th through paypal. Since my bank detials were not confirmed, I thought it was a procedural issue with paypal. But very soon on 19th June, I made a payment using my visa card. But again, I haven't been able to make any call. The order has been delivered, but I cannot call. Please help  urgently.

My skype payment details are as follow:

June 19- order #XXXXX Visa Euro 4.17

June 19- Order#XXXXXX Paypal Euro 4.17

June 18- Order# XXXXXXX Paypal Euro 4.17

[yogeshpai]

Hello,

I have made last three payment for skpe. On June 18th and 19th through paypal. Since my bank detials were not confirmed, I thought it was a procedural issue with paypal. But very soon on 19th June, I made a payment using my visa card. But again, I haven't been able to make any call. The order has been delivered, but I cannot call. Please help  urgently.

My skype payment details are as follow:

June 19- order #XXXXX Visa Euro 4.17

June 19- Order#XXXXXX Paypal Euro 4.17

June 18- Order# XXXXXXX Paypal Euro 4.17

[yogeshpai]

hello... somebodyhelp

[Joanna_M Staff Moderator]

Hi,

Purchasing exactly the same subscription several times will only extend the service.

You will not get additional minutes in this month.

Is you wish to have more minutes immediately then I suggest you to purchase similar subscription (the same country but different amount of minutes- for example: "India 120minutes")

I hope it helps

[yogeshpai]

thanks a ton! But this limit on minutes is really frustrating. Does it mean I wll lose all the money for those minutes which have been allocated to me?

YP

[Joanna_M Staff Moderator · Accepted solution]

Hi,

No. Your service was extended, which means that you will be getting new minutes each month until June 2013 (as you have purchased "India 60 min 3 months" 4 times)

I hope it is clear

[thunder5]

does anyone know where this tool bar for contacts is ,, 

when i log on , all i get is ads for buying more stuff for skype. 

very fustrating site with lots of stuff, but no where to list contacts or a button saying make a call would be nice on this site. 

[northgate1]

i have a credit restriction on my account . This has been my account for many years and I want to resolve this problem. Please help.

Thank you

Junior

[derupe3]

Your service is not working properly. I cannot access my contacts or make a call. All you seem to want is to increase my existing credit. Right now your service stinks and you need to sort my problems out right now!

[jerrydavids]

a few minutes ago I tried to add $10 to my calling account, after that I tried to remove the automatic recharge ,somehow in doing that  it looked as though it canceled my order for the $10 credit,and it recommended me to pay with pay pal so I did, when I went to make a call I noticed  my MasterCard plus my pay pal both made a payment, then I tried to get the

paypal  return to my account  now my account shows I have $10 credit , but now my

account is blocked even though I have 10. credit please help.   

[derupe3]

Nothing has changed. I try to make calls and the number rings a few times then disconnect time after time. What am i paying for? Aservice that does not work?