Subscription price change without notice

[brigida]

I have a subscription for unlimited calls to landlines in my country. I had been charged AU$6.95 but in march skype charge to my credit card AU$24.49 and it says next payment is going to be the same amount. Has something change in the prices or policies? What happened? Am I going to charge with the same amount again? Do I get my money back?

I do not want to cancel my subscription, just need explanation.... Thanks

[ikloster]

I have same problem.

My Subscription/Plan is 5.95USD for unlimited call to thailand.

This month my credit card shown me skype cost is 12.99USD.

What should I to do?

[Andre Staff Moderator]

Discussed under this post here:
http://community.skype.com/t5/Payments-and-Billing/Monthly-subscription-charge-increased-without-not...

Andre

[bkl11]

Ref: April 12th 2012

On this day the auto recharge did not appear to be working. I received a message saying that my Paypal account wasn't working.

I now notice that you have subsequently taken two lots of £11.50 from my account, only one of which has been credited to my Skype account.

I refer to order no's: 603419932 and 603436041

Please amend this or refund one of the sums paid.

[al_kamloops]

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brigida wrote:

I have a subscription for unlimited calls to landlines in my country. I had been charged AU$6.95 but in march skype charge to my credit card AU$24.49 and it says next payment is going to be the same amount. Has something change in the prices or policies? What happened? Am I going to charge with the same amount again? Do I get my money back?

I do not want to cancel my subscription, just need explanation.... Thanks

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