I paid for unlimited Europe landline calls and it shows me that my subscribtion is active but when I start calling it asks me to pay some credit. It should not do that because St. Petersburg, Russia is included in this subscribtion. I call landline phone number.
Solved! Go to Solution.
Your subscription is active, but there seems to be a problem reaching that specific number.
If possible try to reach another number and if problem still persists then customer service can investigate this further.
Customer service: https://support.skype.com/faq/FA1170
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!